Support
Something off with the forecast, a purchase, or the app itself? Email support@getkelvin.app and you'll hear back within a couple of days.
Common questions
How do I restore Kelvin Pro on a new device?
Install Kelvin, open Settings → Manage Subscription → Restore Purchases, and sign in with the same App Store / Google Play account you originally purchased with.
Why is my forecast slightly different from my friend's nearby?
Kelvin rounds locations to roughly a kilometer to cache forecasts efficiently at the edge. Within that radius everyone sees the same data.
The colors look wrong for my weather.
Palettes are tuned per metric and per theme — try Settings → Themes. If something still reads badly (e.g. low contrast in bright sun), tell us: palette feedback is the most valuable bug report you can send.
How do I cancel?
Cancel anytime from your platform's subscription settings or from Kelvin's in-app Customer Center. You keep access until the end of the paid period.